Frequently asked questions
Tickets, parking, weather and what to bring. Still stuck? Call the complex office.
Do I need a ticket to watch?
Most tournaments charge spectator admission. Buy online ahead of time or scan the QR code on the signs at the gate. Free events say so on their event page.
Are kids free?
Children under 7 get in free. Youth (7–17) and seniors (65+) pay the reduced day-pass price.
How do I get my tickets?
Right after checkout you get an email, and a text if you asked for one, with a QR code for each ticket. Staff scan it at the gate. Lost them? Use Find my tickets on the Tickets page and we will resend them.
What happens if it rains?
Every field is turf and drains quickly, so rain usually means a short delay. Play stops for lightning within 8 miles and resumes 30 minutes after the last strike.
Can I bring a cooler?
One small cooler per family is allowed. No glass and no alcohol. Concessions are open at every field cluster.
Is there parking?
Yes. Parking is on site off Stadium Parkway. Arrive early on Saturday mornings.
Can I leave and come back?
Yes. Keep your ticket handy so staff can scan you back in.
How do I rent a field?
Use the Rentals page to pick a field and time, see your price and pay a deposit online. Staff confirm within one business day.
Are pets allowed?
Only service animals are allowed inside the complex.
Who do I contact about brackets or team check-in?
Contact the event director listed on the event's USSSA page. For complex questions, call (800) 741-3014.